Scientists believe we are essentially wired to connect with other people, to socialise and build relationships with others. Indeed, we are all a profoundly social species as our drive to connect with others is embedded in our biology and evolutionary history. But what makes a healthy and meaningful relationship? A healthy, functional relationship usually involves a few characteristics, and trust is undeniably a key one. A relationship can’t last without trust for a number of reasons. We won’t dispute the cliché, “Breaking someone’s trust is like crumpling up a perfect piece of paper. You can smooth it over but it’s never going to be the same again”.
Building trust in relationships doesn’t occur overnight, it happens over time. Trust can be defined as having confidence, faith or hope in someone or something. But in another sense, trust can also mean believing that the other party will act in our best interest. With that said, let’s take a closer look at how we can learn to build mutual trust between ourselves and others in our personal and even work life.
- “Say What You Mean And Mean What You Say”
Trust is fundamentally built on integrity, transparency and truthfulness. We trust those that stay true to their words and follow through with their actions. Perhaps it is also our instincts for self-protection, honed evolutionarily over centuries, kicking in. We pick up easily on red-flags and are particularly attentive to the proverbial boy crying wolf. Afterwhich, we learn to adjust our expectations and behaviour, doubting others and trusting them less in order to avoid getting hurt or being let down. Even the smallest of lies, when told frequently over time, will erode the level of trust between individuals. Actions speak louder than words – don’t allow yourself to give empty promises. Learn to keep to your promises and refrain from making commitments you are unable to honour. Be clear of what you have on your plate. In fact, if you are unable to commit to a request or a favour, have the courage to turn others down and explain your situation. Everyone would be worse off if you had promised something but was unable to follow through with it. In addition, avoid saying things that don’t actually represent your feelings. Hiding behind a facade may give others the feeling that you are being manipulative, and that you have an ulterior motive. This will make you appear unreliable and untrustworthy.
Demonstrating consistent behaviour is key to maintaining a trust-based relationship with anyone, whether friends or colleagues. This means constant communications, being clear with your expectations, and being there for others during both good and bad times. How would you feel if a friend of yours is always there when things are going smoothly, but is the first to go off the radar whenever things get rough? Or if she bad-mouths you or reneges on her promises? It goes without saying that we will start trusting these people less over time, having known that they are not likely to support us when we need them most. Regularly showing your loved ones that you are there for them whenever they need support and care will go a long way in building and maintaining a healthier and stronger relationship.
- Show Respect
Respect is key in any relationship, and it builds trust by illustrating to others that you value them. If it helps, think of respect as the common denominator in any relationship. People come from different backgrounds and are brought up to believe in different viewpoints. Disagreement or arguments often happen not because we have different opinions, but often because of the way we put our views forward. Often, our trust in and relationship with others are broken because we are being treated with condescension or contempt instead of the respect we all deserve. Likewise, we should always extend basic courtesy to the people around us and respect their right to an opinion.
- Watch Your Body language
Did you know that over 50% of communication is non-verbal? Our body language is a form of non-verbal communication. Simple nonverbals that project openness and warmth can include a genuine smile, eye contact, an open body posture and coming down to their level. Moreover, this also ties in with the previous topic of respect. When talking to others, be present in the moment. Sometimes, we focus only on the words we use but neglect what our nonverbals are projecting. All too often, we try to multitask – and sometimes this means that we use our phones while sitting in front of someone else who’s talking. While we are used to multitasking in such a fast-paced era, simple gestures such as taking some time away from our phones and providing our full attention to others when necessary can help us to build mutual trust and respect.
- Work on Your Emotional Intelligence
Emotional intelligence can play a huge part in building trust, since it can give you greater insight into how others may be feeling about certain situations. This allows you to be better able to show authentic empathy and give them the support they need. Honing your emotional intelligence will take time, but it can be as easy as making an effort to examine how your words and actions will affect others before executing them. When people feel that you genuinely care for and recognise their feelings and needs, they will find themselves trusting you more. Of course, it is best that you follow through on ways to support them apart from active listening in order to strengthen the trust.
As mentioned, trusting relationships aren’t formed overnight. However, trust is integral to any healthy relationship. Without it, the relationship will end up being shaky and deprive you of emotional security. If you ever feel that a relationship between you and a loved one isn’t working out, and that it is barely kept afloat, it might be a good idea to seek the appropriate help and counselling.